Frequently Asked Questions

I'm receiving an error message that says “YOU DO NOT HAVE PERMISSION TO ACCESS THIS PAGE.”

Please follow these troubleshooting steps:

• Clear your web browser’s cache & cookies, then close the browser and all tabs completely
• Re-open the browser and login to your account thru the main login page: https://club.tut.com/login
• If you’re still having trouble after that, please try a different web browser to login: https://club.tut.com/login
• After attempting both of these solutions, if you’re still not able to access the course, please reply back to this email to let us know

When clicking email links I'm receiving the error “This site can’t provide a secure connection."

Firstly, we recommend you access your account directly through our login page as an alternative: https://club.tut.com/login

To help alleviate the error message occurring, please follow these troubleshooting steps:

• Clear your web browser’s cache & cookies, then close the browser and all tabs completely: https://its.uiowa.edu/support/article/719
• If you’re still having trouble after that, please try a different web browser (Chrome, FireFox, Safari, Edge)
• Perform a DNS flush. Here's a guide on How to Flush Your DNS and Clear Your Browsers Cache: https://help.kajabi.com/hc/en-us/articles/4765992947739
• Turn off any VPN you may be using

I didn't receive my daily video email!

• Please double-check your spam/junk/promotions/updates folders
• If the email isn’t there, please add [email protected] and [email protected] to your address book/contacts/approved senders list to help all future emails land in your main inbox
• Take this link to view the daily lesson in your dashboard: https://club.tut.com/products/21-day-change-one-thing-adventure
• Remember, the daily emails are just reminders that the new lesson has been unlocked, and will direct you back to your dashboard
• Also note that each daily lesson is released at 3 am Eastern Time (USA)

How do I access each LIVE workshop and subsequent RECORDING in your dashboard?

Access each workshop through the links below:

• Workshop #1 on January 5 - https://club.tut.com/products/21-day-change-one-thing-adventure-2023/categories/2151840305/posts/2163616414
• Workshop #2 on January 11 - https://club.tut.com/products/21-day-change-one-thing-adventure-2023/categories/2151840306/posts/2163616415
• Workshop #3 on January 19 - https://club.tut.com/products/21-day-change-one-thing-adventure-2023/categories/2151840307/posts/2163616416
• Workshop #4 on January 26 - https://club.tut.com/products/21-day-change-one-thing-adventure-2023/categories/2151840308/posts/2163616417

You can find the accompanying worksheet PDFs for each workshop below each video at the links above.

How do I watch the New Year’s Eve-Eve Party recording from December 30th?  

Click here to view the recording.

How do I access the 21-Day Change-One-Thing dashboard? 

Click here to access the dashboard.

How do I access the 21-Day Change-One-Thing workbook?  

Click here to download the workbook.